Merchandise may be returned within 30 days of purchase and refunds will be issued promptly. Due to health and safety concerns, all products must be in their original sealed packages. We do not accept used items or disposable products in which the packages have been opened. We will accept partial cases of disposable products which are in their original sealed package.
Customers are responsible for returned merchandise shipping and handling charges. Please pack returned items in their original packaging and containers. Simply Incontinence Care is not responsible for shipping costs or damage on returned items. All requests for returns must be submitted to Simply Incontinence Care and we will give you a call tag number. The merchandise will be picked up at your location.
How to Return an Item
Submit the following request for a return merchandise authorization. We will then forward to you a return authorization number or call tag number in which to place on the package. We will have an authorized carrier pick up the merchandise. Simply Incontinence Care will deduct the return shipping cost from the credit due to you.
Request for merchandise return label.